Privacy Policy
Last updated: January 15, 2026
At Novatrixelora S.R.L. (hereinafter, "Novatrixelora", "we" or "the company"), we are committed to protecting the privacy and personal data of users of our website novatrixelora.com (hereinafter, "the Site"). This Privacy Policy describes how we collect, use, store and protect your personal information, in accordance with Argentine Law No. 25,326 on Personal Data Protection, its Regulatory Decree No. 1558/2001 and the provisions of the Agency for Access to Public Information (AAIP).
1. Data controller
The data controller is Novatrixelora S.R.L., with registered address at Av. Corrientes 1234, Floor 8, Office B, C1043AAZ, Buenos Aires City, Argentina. Tax ID (CUIT): 30-71684529-3. You can contact us at contacto@novatrixelora.com for any inquiries regarding the processing of your data.
2. Data we collect
We collect the following personal data when you interact with our Site: • Identification data: full name voluntarily provided in contact forms. • Contact data: email address. • Browsing data: IP address, browser type, operating system, pages visited, visit duration and referral data, collected through cookies and similar technologies (see our Cookie Policy). • User content: messages and inquiries sent through the contact form.
3. Purpose of processing
We use your personal data for the following purposes: • To respond to inquiries and requests made through the contact form. • To improve the browsing experience and functionality of the Site. • To carry out statistical analysis of Site usage (anonymized where possible). • To comply with applicable legal and regulatory obligations. • To send informational communications about our services, only if the user has given prior consent.
4. Legal basis for processing
The processing of your data is based on: • Your free, express and informed consent when completing forms and accepting optional cookies. • Novatrixelora's legitimate interest in maintaining the proper functioning of the Site and improving its services. • Compliance with legal obligations where applicable.
5. Data retention
Personal data is retained for the time strictly necessary to fulfill the purposes described in this policy, and in any case for the period established by current legislation. Contact data submitted through the form is retained for a maximum of 24 months from the last communication, unless a legal obligation requires its retention for a longer period.
6. Your rights
As the holder of your personal data, you have the right to: • Access your personal data in Novatrixelora's possession. • Rectify inaccurate or incomplete data. • Request the deletion of your data when it is no longer necessary for the purpose for which it was collected. • Object to the processing of your data on legitimate grounds. • Revoke consent given at any time. To exercise these rights, you can write to us at contacto@novatrixelora.com indicating your request. We will respond within 10 business days in accordance with current regulations.
7. Data security
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include communication encryption (HTTPS/TLS), restricted access controls and periodic security reviews.
8. International transfers
Some of our technology service providers (such as web analytics or hosting services) may be located outside Argentina. In such cases, we ensure that these providers comply with data protection standards equivalent to or higher than those required by Argentine law.
9. Changes
We reserve the right to update this Privacy Policy when necessary. Any changes will be published on this page with the date of the last update. We recommend reviewing it periodically.
10. Contact and supervisory authority
For any inquiries or complaints, you can contact us at contacto@novatrixelora.com. You also have the right to file a complaint with the Agency for Access to Public Information (AAIP), located at Av. Pte. Gral. Julio A. Roca 710, Floor 2, Buenos Aires City, www.argentina.gob.ar/aaip.